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Rescue your customers from
Anxiety

Connect Customers and Providers in Critical Moments

Talk to Riptide Today
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With Riptide, brands connect service providers, agents, and customers easily, by text.
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Auto
Help drivers who need repairs connect with roadside service, body shops, and mechanics
home
Home
Help homeowners who are buying, building, or fixing connect with agents, architects, designers, and contractors
insurance
Insurance
Help policyholders who are shopping, qualifying, or claiming connect with agents, underwriters, and adjusters
logistics
Logistics
Help customers who are ordering, receiving, or returning connect with merchants, customer service, and delivery drivers
government
Government
Help residents who need municipal services connect with trash pickup, police, and other public work
financial
Financial
Help retail customers who are borrowing or servicing connect with third-party loan providers
auto
Auto
Help drivers who need repairs connect with roadside service, body shops, and mechanics
home
Home
Help homeowners who are buying, building, or fixing connect with agents, architects, designers, and contractors
insurance
Insurance
Help policyholders who are shopping, qualifying, or claiming connect with agents, underwriters, and adjusters
logistics
Logistics
Help customers who are ordering, receiving, or returning connect with merchants, customer service, and delivery drivers
government
Government
Help residents who need municipal services connect with trash pickup, police, and other public work
financial
Financial
Help retail customers who are borrowing or servicing connect with third-party loan providers
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A First for Last Mile Delivery

The only 3-way text messaging platform that brings last-mile delivery customers, drivers, and dispatchers together in the same conversation to resolve issues instantly.

Learn More About Last Mile Delivery

Connect Customers and Providers with Conversations

  • Throw your customers a
    conversational lifeline
  • Reach every customer instantly with text messages sent straight to their phone
  • Team up with your providers to rescue your customer
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Make Multiparty Conversations Easy

  • Empower your team to coordinate three-way conversations in a snap
  • Engage any service provider with just a text
  • Start saving customers today
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Pick a Service Provider for your Customer
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Provider Gets Text to Join Conversation
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Provider Joins Multiparty Conversation
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Connect Millions of Customers to Your Service Network

  • Automate to scale to your needs
  • Integrate Riptide with your CRM
  • Rescue millions of customers without lifting a finger
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See What’s Happening with Every Customer

  • Uncover data you’ve never seen on customers, products, and providers
  • Understand the customer experience with conversational analytics
  • Improve everything, from customer satisfaction to operations
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Riptide Helps You Create Customers for Life

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Increase customer satisfaction
  • Be there for your customers, with your providers, when customers most need help.
  • Build customer loyalty with each rescue.
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Streamline service delivery
  • Standardize engagements across your service network.
  • Eliminate friction to respond faster.
  • Avoid wasted effort. Save hours every day.
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Deepen customer engagement
  • Respond to customer issues in real-time.
  • Understand and improve how your customers experience your provider network.
  • Mine conversations to improve your products and services.
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Talk to Riptide Today

Start your own conversation with Riptide to learn more about connecting your service networks and your customers. Complete the form below to have a member of our team reach out to you.