Featured in Forbes: The Third Superpower of AI — From Answers to Actions to Advocacy.
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THE CUSTOMER ADVOCATE

Ideas on AI.
Insights
on Service.

Explore Riptide’s latest thinking on AI, customer advocacy, and the future of customer service.

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AAA – The Auto Club Group and Riptide Transform Roadside Assistance with Generative AI
RIPTIDE NEWS

AAA – The Auto Club Group and Riptide Transform Roadside Assistance with Generative AI

The Auto Club Group harnesses Riptide’s “Ripley” to orchestrate multiparty communications — delivering 10x faster responses, a 4% boost in member
Doug Marinaro
June 18, 2025
Riptide’s Delivery Copilot Beta: Revolutionizing Onfleet’s Last-Mile Deliveries
RIPTIDE NEWS

Riptide’s Delivery Copilot Beta: Revolutionizing Onfleet’s Last-Mile Deliveries

Delivery Copilot is a revolutionary GPT/Gen AI engine, which increases dispatcher and support productivity by 2-3X. Onfleet users now get free beta
Doug Marinaro
August 4, 2025
Riptide Introduces Delivery Copilot
RIPTIDE NEWS

Riptide Introduces Delivery Copilot

Leveraging Riptide’s 6M+ conversations and GPT-4, Delivery Copilot orchestrates 3-way text conversations between retailers, customers, and delivery...
Doug Marinaro
June 18, 2025
The Supply Chain Game Changer: ChatGPT Explored
AI

The Supply Chain Game Changer: ChatGPT Explored

Riptide CEO joins the The Digital Supply Chain Podcast to discuss how Riptide is impacting delivery and service with its 3-way text messaging...
Doug Marinaro
June 18, 2025
ChatGPT: Revolutionizing Delivery & Service
AI

ChatGPT: Revolutionizing Delivery & Service

Discover how Chat GPT will revolutionize the delivery and service industry with unprecedented levels of understanding and speed.
Doug Marinaro
June 18, 2025
Riptide Featured on the Digital Supply Chain Podcast
RIPTIDE NEWS

Riptide Featured on the Digital Supply Chain Podcast

Discover how Chat GPT will revolutionize the delivery and service industry with unprecedented levels of understanding and speed.
Doug Marinaro
June 18, 2025