AI
The Great AI Agent Letdown—and the Rise of the AI Customer Advocate
The next evolution of AI doesn’t replace humans—it collaborates with them and fights for the customer.
The Customer Advocate
Insights into AI, Customer Advocacy and the Latest at Riptide
Riptide News
Riptide Introduces Delivery Copilot
Leveraging Riptide’s 6M+ conversations and GPT-4, Delivery Copilot orchestrates 3-way text conversations between retailers, customers, and delivery...
Doug Marinaro
Jun 14, 2023
Riptide News
Riptide Featured on the Digital Supply Chain Podcast
Riptide CEO joins the The Digital Supply Chain Podcast to discuss how Riptide is impacting delivery and service with its 3-way text messaging...
Doug Marinaro
Jan 26, 2023