Insights into AI, Customer Advocacy and the Latest at Riptide
The future of CX is AI Customer Advocates—AI that partners with humans, integrates into operations, and drives seamless, customer-first outcomes.
Rebuilding trust in AI means moving beyond automation—customer advocacy is the key to loyalty in today’s digital experience.
The next evolution of AI doesn’t replace humans—it collaborates with them and fights for the customer.
The Auto Club Group harnesses Riptide’s “Ripley” to orchestrate multiparty communications—delivering 10x faster responses, a 4% boost in member...
Delivery Copilot is a revolutionary GPT/Gen AI engine, which increases dispatcher and support productivity by 2-3X. Onfleet users now get free beta...
Leveraging Riptide’s 6M+ conversations and GPT-4, Delivery Copilot orchestrates 3-way text conversations between retailers, customers, and delivery...
Riptide CEO joins the The Digital Supply Chain Podcast to discuss how Riptide is impacting delivery and service with its 3-way text messaging...
Discover how Chat GPT will revolutionize the delivery and service industry with unprecedented levels of understanding and speed.
Riptide CEO joins the The Digital Supply Chain Podcast to discuss how Riptide is impacting delivery and service with its 3-way text messaging...